Our Guarantee
Our customers' satisfaction is very important to us. If you are dissatisfied in anyway with the service or products you receive you should:

phone us on 01577 840926; email sales@fourcorners.co.uk

We will replace, or refund the value of any product which you think falls below the high standard you expect. If you choose to return products which have been delivered, Four Corners will reimburse any sum received from you within 10 days. This will be done by crediting the credit or debit card you paid with.

Pricing and descriptions
Product descriptions, prices and promotions shown on this website should only be used as a guide and Four Corners reserve the right to vary them without notice. Images are provided to help customers recognise products. Due to packaging redesign and improvements, the images may not reflect exactly the pack you receive.

All prices quoted exlcude VAT or other taxes.

Delivery Pricing

• All perishable items are sent out by overnight courier for £7.50
• All orders over £200 are delivered free to main land UK

Delivery Information
Products are normally available from stock and are dispatched within 5 days of receipt of your order.

Delivery to UK mainland addresses is via next day delivery services. We will always endeavour to despatch an order to arrive on your chosen date. Delivery is made through independent carriers, for example Parcelforce. A signature may be required on delivery of the product.

Payment
You can make a secure payment by credit card using our Secure Server and Shopping Cart. We won't charge your credit card until the items are despatched from our warehouse.

Payment can be made via Visa, MasterCard, Solo, Delta or Maestro.

Security
All of the credit card information sent to Four Corners travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.

Order errors and cancellations
If there are any errors or shortages in your order call 01577 840926 (9am to 5pm, Monday to Friday) or email sales@fourcorners.co.uk within 48 hours of receiving your order.

To cancel an order call 01577 840926 (9am to 5pm, Monday to Friday) or email sales@fourcorners.co.uk quoting your customer reference number. Orders cannot be cancelled 24 hours before a delivery is due.

All products are subject to availability.

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These Terms and Conditions do not affect your statutory rights.

Returns, Refunds and Cancellations

Returns where items have Arrived Damaged or Faulty
If your goods arrived damaged or are faulty your first action is to inform us by email to sales@fourcorners.co.uk within 7 days and preferably within 48 hours. Our Returns Department will then arrange the return of these goods and we will replace the goods at no charge or refund any money paid for the goods and postage.

Return of Faulty Goods
If your purchase was originally fine but has become faulty quite soon afterwards, please email us in the first instance to sales@fourcorners.co.uk with a short description of the problem and we will email you back.

Return of Non-Faulty Goods
Non-faulty goods must be returned within 7 days after receiving the product. In the first instance please contact us by email to sales@fourcorners.co.uk preferably within 48 hours. Our Returns Department will then contact you with the relevant procedure. Provided the goods are received in brand new, never been used condition and with the same packaging that they left our warehouse in, we will fully refund the price of the goods including postage where paid. You will receive your refund within 30 days although usually much sooner. Unless the reason for return is due to a mistake by ourselves, you will be responsible for the cost of the return postage and ensuring that we receive the goods in the above condition. We recommend using a signed for, insured delivery method for your own peace of mind.

Refunds of Faulty Goods
All verified faulty goods will be fully refunded and we will also pay for the return postage. Please note that the verification process may mean we have to send the item back to the manufacturer. You will receive your refund within 30 days although usually much sooner.

Refunds of Non-Faulty Goods
Non-faulty goods must be returned within 7 days as detailed above. Provided everything is in order we will fully refund the price of the goods including postage where paid. The return postage will not be refunded unless the reason for return is due to a mistake by ourselves.

Cancellations
Provided the goods are received in brand new, never been used condition and with the same packaging that they left our warehouse in, we will fully refund the price of the goods including postage where paid. You receive your refund within 30 days although usually much sooner. Unless the reason for return is due to a mistake by ourselves, you will be responsible for the cost of the return postage and ensuring that we receive the goods in the above condition. We recommend using a signed for, insured delivery method for your own peace of mind.

Complaints
It is in our interest to resolve any complaints as soon as they occur.

We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress during the complaints procedure.

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